We lost power to half the house on a Friday evening and were concerned about our fridge, freezer, and medical equipment. PAC ELECTRICS LTD answered the phone straight away, gave us simple checks to carry out safely, and had an electrician with us within the hour.
They quickly traced the issue to a damaged cable that had been hidden behind a cupboard for years. The engineer isolated the fault, made the area safe, and explained temporary and permanent repair options before proceeding.
By the end of the visit, power was restored, the damaged section was replaced to current standards, and we had full confidence the fault would not return. The clear explanation and calm manner made a stressful situation much easier.
— The Wilson family, Welwyn Garden City